Yarrabend
Through Property Shell, Glenvill enjoys a single source of truth with collaboration across teams internal and external teams empowered by technology.
Glenvill adopted a generic CRM platform to meet their needs which was labour intensive, even with an in-house IT team. Problems with integrations specific to the property industry meant that important lead sources weren’t being captured. Furthermore, user adoption was low, especially by the sales team because the system was not user friendly. The effect of the system not being purpose built and poor usability effected the entire business and customer experience.
The partnership with Property Shell allowed Glenvill to streamline their business processes, increase efficiency, and provide top-tier customer care. With a single source of truth and streamlined processes, they were able to manage their projects more effectively and drive sales growth. The software solution also provided full visibility over the entire project, ensuring stakeholders had access to real-time updates and facilitating collaboration among all teams.