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Product Updates
August 20, 2026
2
min read

New Feature Announcement: Lead Workflow Automation Enhancements

Turn tasks into completed actions in a single tap. Mobile Task Management now includes built-in Call, SMS and Email action buttons directly within each task. When an agent completes one of these actions, the task is automatically marked as complete, reducing manual admin and keeping follow-up lists accurate.

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Key Benefits 

  • One-tap actions – Contact clients directly from the task via Call, SMS or Email.  
  • Automatic task completion – Logging an interaction automatically completes the task, eliminating an extra step.  
  • Cleaner task lists – Open tasks reflect only outstanding work, reducing clutter.  
  • Improved adoption – Less manual administration means agents are more likely to keep their tasks up to date.  
  • Designed for mobile – Built for agents working on the go, allowing follow-up to happen from anywhere.  

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