Property Shell vs Lasso CRM

Property Shell is a CRM for selling new developments that takes a sale from the first enquiry through stock, contracts and deposits to settlement. Lasso CRM is the lead management and marketing CRM that ECI Software Solutions sells to builders. Lasso is sold to North American homebuilders, and we found no Australian customers listed on its website (checked October 2026).

Property Shell and Lasso CRM, at a glance

Property Shell is built for property developers and project marketers selling off the plan. It suits developers of apartments, townhouses and land estates, and builders who want the whole sale on the same record as the lead. Its team trains your people and stays with you from launch to the last lots.

Feature
Company
Built for
Property developers, builders, project marketers
Builders and agencies that sell and market their communities
Company
Property Shell, founded 2014 in Melbourne, Australia
ECI Software Solutions, Westlake, Texas; Lasso founded 2005, part of ECI since 2018
Markets
Australasia, South East Asia, North America (team in Canada and the US)
North America
Sales and leads
Lead capture and routing
Website, landing pages, Meta lead ads and the Inbound Leads API; automated lead allocation
Web forms and form builder; round-robin lead rotation
Lead ranking
AI lead scoring on up to 50 metrics, with weights you can change
Prospect rating
Follow-up
Email, SMS and WhatsApp
Email sequences; SMS through third-party Zapier apps
Email marketing
Yes, with nurture journeys
Yes, with drag-and-drop editor and drip campaigns
Stock and pricing
Yes, with allocation to channel agents and sales groups
Not presented on its product pages; stock fields appear in its developer API
Interactive site map
Built in, for display suite and website; DisplaySweet integration
LotVue, a separate ECI product
Channel agent portal
SeeShell (optional add-on): channel agents log in, browse projects, view available stock and reserve lots
Channel agents can be linked to their clients' records
Appointments
Bookings tracked in the CRM, with Microsoft 365 calendar, Microsoft Bookings, Google Calendar and Calendly integrations
Appointment scheduling for sales staff and purchasers
Contracts and settlement
Contracts
Track deal terms and dates
Not listed on its product pages
Deposits and commissions
Deposit tracking and commission automation
Not presented on its product pages; deposit data appears in its developer API
Settlement management
Settlement risk scoring, inspection bookings, defect logging
Not listed on its product pages
Trust accounting
Yes (Advanced plan), audit-ready reporting
Not listed on its product pages
Platform and support
Reporting
Ready-made and custom reports, heatmaps, scheduled delivery
Dashboards, report library, scheduled delivery, Power BI and Tableau connections
Integrations
Outlook, Gmail, Mailchimp, Aircall, Xero, DisplaySweet, Meta lead ads, project websites, Inbound Leads API; further integrations built for your projects
SAPPHIRE Build, AtlasRTX, Avesdo and Zapier; a free API and a paid Pro API
Mobile apps
iOS and Android on every plan
"Mobile access" mentioned; no app named
Support
Training and implementation by the Property Shell team; dedicated account manager from the Advanced plan; 5.0 for customer service on Capterra (29 reviews)
Paid consulting and training services
Security
ISO 27001 certified
Not listed on its product pages
Pricing and implementation
Plans
Four plans, features listed per plan
Not published on its website
Prices
Customised, per user or per project, billed monthly, no setup fees
Not published on its website
Implementation
Typically 3 to 4 weeks
No timeline published

Checked against propertyshell.com and Lasso CRM's pages on ecisolutions.com in October 2026. "Not listed" means the vendor's product pages do not mention it.

Where Property Shell differs

Lead scoring that tells your team who to call first

Lasso gives each prospect a rating. Property Shell's scoring model weighs up to 50 lead metrics, from calls and emails to meetings and last contact, and you can change the weights. Enquiries from your website, landing pages and Meta lead ads are followed up by email, SMS or WhatsApp.

Sales optimisation →

One record from first enquiry to settlement

The record your sales team opens at the first call is the one your finance team works from later. Stock, deal terms and dates, deposits and the settlement date all attach to it, so nobody rebuilds the purchaser in another system. Lasso concentrates on capturing and nurturing leads. ECI covers lot maps (LotVue) and online option selection (Insearch) with separate products in its Homebuilder Sales & Marketing Suite.

CRM and lead management →

Stock and deal terms next to the purchaser

In Property Shell, each lot or apartment shows its price, status, specs, purchaser and settlement risk on one screen. Prices and availability change instantly, and you can allocate stock to channel agents and sales groups. Deal terms and key dates are tracked on the same record, and those dates trigger the purchaser's next steps.

Stock management →

Support from people who know project sales

Property Shell is focused on one job: the CRM that runs project sales. Training and implementation are done by people who know project sales, and the same team stays with you from launch through to the final 10 to 15% of lots. Customers rate its customer service 5.0 on Capterra (29 reviews, October 2026).

Settlement risk you can see early

Property Shell gives every transaction a settlement risk score, and purchaser and valuation inspections are booked with automatic reminders. After settlement, defects are logged with photos through the defects period.

Settlement management →

A site map that is part of the CRM

Property Shell's interactive map shows live availability for each lot or apartment, in the display suite and on your project website, with access set by role. It updates as you sell. ECI offers lot maps through LotVue, a separate product in Lasso's suite.

Interactive mapping →
A FAIR COMPARISON
Where Lasso CRM may suit you better
You already run ECI software.

Builders on MarkSystems or LotVue, or on SAPPHIRE Build, get ready-made connections, and ECI sells Lasso in one suite with LotVue, Insearch and AvidCX.

Email marketing and website tracking come first for you.

Lasso shows which pages a lead has visited and alerts reps when a prospect comes back.

Your developers will build their own integrations.

Lasso publishes REST API documentation with webhooks.

You value a long track record with builders.

Lasso has served North American builders since 2005.

Pricing and implementation

Property Shell prices each customer individually, per user or per project, based on the plan, the modules you need and the size of your projects. Billing is monthly with no setup fees. The four tiers and their features are on the pricing page. Implementation typically takes 3 to 4 weeks, and you can roll out one module or one project at a time.

Lasso CRM

Lasso sells through a demo and does not publish prices or an implementation timeline on its website. ECI offers paid consulting for sales process setup and training. Prices quoted for either product on third-party sites may be out of date, so check current pricing with each vendor.

Moving from Lasso to Property Shell

1

Data migration, onboarding and training

Every plan* includes data migration, onboarding and training.

2

Set up with the Property Shell team

The Property Shell team sets up your stock, contracts and workflows with you.

3

One project at a time

You can move one project first while the others finish in Lasso.

*The Advanced and Enterprise plans add advanced data migration services, and Enterprise adds dedicated onboarding and implementation.

Trusted by leading property teams

We power projects of every scale.

“Setting up business systems from scratch is usually a painful process, but with Property Shell we were live in weeks, and the full setup, including property portal integrations came at no extra cost. The equivalent Salesforce implementation would have run into six figures before we could even start managing leads. We've since asked for things well beyond what most agencies would need and Lloyd's team has delivered every one of them.”

Libor Moravek
Libor Moravek
Systems Manager, SRM Residential

“Property Shell is an incredibly valuable platform that our sales and marketing teams rely on every day. From capturing and managing lead information through to tracking sales conversions, it provides everything we need to efficiently manage the customer journey from enquiry to settlement.”

Amanda Lee
Amanda Lee
Senior Marketing Manager,
Golden Sedayu

“Property Shell has delivered returns we hadn't even anticipated. What we save in time and resources every month far exceeds the cost of the platform. We wish we had made the switch sooner."

Suzie Wigglesworth
Suzie Wigglesworth
National Director Residential Projects, Bayleys Real Estate

“Property Shell has become the central hub for all of our project activity. Every team member knows exactly where things stand, deadlines are met and nothing gets missed. It's the backbone of how we run our developments."

Matthew Peden
Matthew Peden
Sales Manager, The Village Building Co

“McGrath Projects had been looking for a bespoke solution for our CRM needs and had considered several ‘off the shelf’ options. We then met the team at Property Shell. They went to great lengths to understand our business – particularly the journey both buyers and developers take when marketing a project ‘off the plan’. From onboarding through to ongoing support, the Property Shell team has been exceptional."

Adam Sparkes
Adam Sparkes
Partner | Associate Director,
McGrath Projects

Questions about Property Shell and Lasso CRM

Still have questions? Our team is here to help you find all the answers!

Talk to our team

Is Property Shell an alternative to Lasso CRM?

Yes. Both are CRMs for new-home and new-development sales. Lasso focuses on lead management and marketing for builders. Property Shell covers leads too, and adds stock, contracts, deposits and settlement. Customers rate its customer service 5.0 on Capterra (October 2026).

Is Lasso CRM available in Australia?

Lasso's website describes North American new-home sales and lists no Australian customers (checked October 2026). ECI Software Solutions, which owns Lasso, has an office in Australia. Property Shell is based in Melbourne and built around Australian off-the-plan sales, deposits held in trust and settlement.

Which is better for apartment developers?

Lasso is built around builder communities, and its product pages focus on leads and marketing. Property Shell manages apartment, townhouse and land estate projects with stock, channel agent allocation, contracts, deposits and settlement on the same record as each purchaser.

How much does Property Shell cost compared with Lasso CRM?

Property Shell has four plans (Essential, Performance, Advanced and Enterprise), billed monthly with no setup fees. The price is quoted per user or per project, for your team. Lasso does not publish prices and quotes after a demo.

How long does it take to switch from Lasso to Property Shell?

Implementation typically takes 3 to 4 weeks, depending on the number of projects and how much data moves across. Teams can start with one project and add others later.

GET STARTED

See Property Shell on your project

Bring one live or upcoming project to the call. We will show you how leads, stock, contracts, deposits and settlement would run for it in Property Shell.